Terms of sale

What you are buying

The First Line Pilot is a fixed-price deployment: $1,500 flat, one production line, thirty days of recording, verified by replay at day thirty. It includes a preconfigured Core appliance, up to three Capture gateways matched to the equipment on your line, mounting hardware, cabling, an install guide, and a prepaid return label.

It does not include on-site installation, integration of a second line or site, or custom reporting. Those are quoted separately.

The fit check, and the refund

Within one business day of payment, we assess whether the line you described can be captured cleanly. That answer is a yes or a no.

If it is a no, the full $1,500 is refunded within 72 hours of that determination, and the written explanation of why the line did not qualify is still yours. You do not have to ask for the refund and there is no restocking or administrative deduction.

If it is a yes, the hardware ships to the address given at checkout.

Installation

Mounting the gateways is your responsibility, performed by a person you name, from the guide included in the box. Bring-up is a scheduled remote session.

If your facility cannot accept shipped hardware or requires an escorted install, on-site installation is available as a separate $2,500 flat add-on covering one visit.

You are responsible for providing safe access to the equipment, power within reach of it, and a network the Core appliance can join where one exists.

After the thirty days

If you continue to a platform deployment, the full $1,500 is credited against your first platform invoice.

If you stop, return the kit using the prepaid label included in the box, or keep it running for $500 flat.

Either way, the recorded data and the architecture write-up are yours to keep.

Ownership

You own your operational data, the infrastructure it runs on, your configuration and integrations, and the deployment artifacts — exports, schemas, runbooks, and credentials.

The Mad Botter retains the platform core — the capture engine, the data layer, and the pipeline runtime — and licenses it to you for the duration of the pilot. Continued platform updates and managed operations after the pilot require a separate platform agreement.

Payment and taxes

Payment is taken at checkout through Stripe. We do not receive or store your card details.

Prices are stated in US dollars and exclusive of any sales, use, or similar taxes. Where such taxes apply, they are your responsibility unless we are required to collect them.

Liability

The pilot is a fixed-scope engagement, and our total liability arising from it is limited to the amount you paid for it.

We do not certify compliance. The platform is engineered for ITAR, EAR, CMMC, and NIST environments and is designed to support your compliance posture; determining whether your obligations are met remains yours.

Changes and contact

These terms may change for future purchases. The version in effect when you paid is the version that governs your pilot.

Questions about any of this: [email protected].