HexVeil support

Need help with HexVeil: Battle for the Grail? Email [email protected].

Getting into a battle

Use Battle deck in the hub to build a legal 15-card deck containing exactly one Arthur. Choose your journey, then tap Start new run. You can command your units in Tactical play or choose Auto Battle and watch your warband fight using the same rules.

Mana pays for cards. Select a playable card from your hand, then choose a highlighted deployment tile or target. Each deployed unit has action points for movement, attacks and abilities. Open More → Help for the in-game Controls guide and lessons.

Making the game easier to read

Play in landscape. Open More → Settings to adjust UI and text size, then tap Apply and Keep to retain the new size. You can swipe scrollable panels with your finger.

Cards, packs and gold

Cards, packs, training and upgrades use gold earned through gameplay. This iPhone/iPad release has no in-app purchases or paid in-game currency.

Progress and saves

Progress and preferences are stored on your device. Use Save & Quit when leaving a battle; it waits for a settled action before saving and closing. The game does not provide its own cross-device save-sync service.

Keep the app installed while seeking help with a save. Deleting the app can remove local progress, and we cannot restore a save that has not been retained or backed up.

Reporting a problem

When you email us, include:

• The game version and build number, if available.
• Your iPhone or iPad model and iOS/iPadOS version.
• What you were doing and what happened.
• An optional screenshot showing the issue, with unrelated personal information removed.

For App Store purchase or refund requests, use Apple's purchase-support process. Never include passwords or payment-card details in a support email.

Read the HexVeil privacy policy for information about game data and support correspondence.